Refund policy

Ordering, Shipping & Return Policy and Questions

Fallon Ave Boutique ships merchandise for free to the United States only. Once an order has been placed, the order cannot be canceled and items cannot be removed from the order. Orders are shipped within 3-5 business days of purchase, unless your items states it's a preorder. Orders are shipped via USPS First Class or Priority depending on weight and usually arrive between 3-5 business days after shipment depending on your location. All orders will have a shipping notification sent and tracking available. The risk of loss and title for all merchandise ordered on this website pass to you when the merchandise is delivered to USPS.

Fallon Ave Boutique honors returned for store credit only. All refunds must be postmarked within 10 days of the original purchase. All clearance or promotions over 30% off are final and cannot be returned. Most of these items are marked in .99 or .95 on the website/app for easy visibility. Merchandise must be in original condition (unworn, unwashed etc.), including tags attached. Any items that appear to have been worn, altered, stained, smell of smoke, deodorant marks, dog hair, odors or any other issue at the digression of Fallon Ave Boutique will be rejected for return for merchandise credit. Once we receive your items they will be processed within 3 business days and at that time we can issue you in store credit via email.

Return shipping and handling is the customer’s responsibility and shipping charges on the original purchase will not be credited back to you. You may return to us via the carrier of your choice, but we recommend obtaining tracking on your package.

Please inspect your order immediately upon receipt. If you believe you have received defective or damaged merchandise, you MUST contact us within 3 days of receipt. No exceptions. If we do not receive notification that you have received a damaged item in 3 days, the return will be denied for any store credit or refund.

DEFECTIVE/DAMAGED ITEMS PROCESS:
• Use your phone to take pictures of the defective or damaged area and email the images to contactus@fallonaveboutique.com including the tag in the image showing it is still attached.
• Indicate "Damaged or Defective" in the subject line.
• Include the order #, and product name of the item.

Our shipping address is:

Fallon Ave Boutique

17597 321st Ave NW 

Princeton, MN 55371

 

All other inquires, email contactus@fallonaveboutique.com- we will respond within 1 business day.

Thank you
Fallon Ave Boutique